Privacy Policy
Last updated: September 12, 2026
Introduction
Alvioralab Inc. (“Alvioralab”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, products, and services.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit alvioralab.com, submit an inquiry, request a quotation, place an order, or otherwise interact with us.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Company or organization name
- Business email address
- Telephone number
- Country or region
- Billing and shipping information
- Product and order information
- Chemical structures and project information
- Custom synthesis requirements
- Information submitted through contact or quotation forms
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Device information
- Pages visited
- Referring website
- Date and time of access
- Website usage information
This information may be collected through cookies, analytics tools, server logs, and similar technologies.
How We Use Your Information
We may use personal information to:
- Respond to inquiries and requests
- Provide quotations and technical information
- Process and fulfill orders
- Provide customer support
- Communicate regarding products and services
- Manage custom synthesis projects
- Improve our website and services
- Maintain website security
- Comply with applicable laws and regulations
- Prevent fraud, misuse, or unauthorized activity
How We Share Information
We may share personal information with trusted third-party service providers where reasonably necessary to operate our business and provide our services.
- Website hosting providers
- Email service providers
- Payment processors
- Shipping and logistics providers
- IT and security service providers
- Analytics providers
- Professional advisers
- Government or regulatory authorities where required by law
We do not sell personal information to third parties.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
International Data Transfers
As a global life science company, Alvioralab Inc. may process or store information in countries other than the country in which you are located.
Where applicable, we take reasonable steps to ensure that international transfers of personal information are conducted in accordance with applicable data protection laws.
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Access your information
- Request correction
- Request deletion
- Object to certain processing
- Restrict certain processing
- Request data portability
- Withdraw consent where processing is based on consent
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise applicable privacy rights, please contact us:
Alvioralab Inc.
Email: info@alvioralab.com